FAQ
Account Information
Q. What if I forget my password?
If you forget your password you can use our Password Retrieval Tool to help you, and if needed you can reset your password.
Q. How can I change my password?
You can change your password information at any time by going to the Password Administration page
Q. How can I change my account information?
You can change or update your account information at any time by going to the My Account page.
Q. How do I contact customer support?
For convenience we ensure that Support is available for you 24/7. You can send an email to support@wannabet.com or call toll free at 1.866.625.0077
Cashier
Q. How do I make a deposit into my account?
To make a deposit, and for full details on the all of the payment options available, click on the Cashier section.
Q. Do you offer deposit bonuses?
Yes, every player is entitled to a First Time Deposit Bonus of 100% up to $500, and all subsequent deposits will receive a 25% Reload Bonus.
Q. Can I review my cashier transaction history?
You will always be able to review your cashier transaction history for deposits and cashouts by selecting Transaction History.
Gameplay
Q. Which software is WannaBet using?
The software is provided by Gaming Right Media.
Q. Can I play for real money?
All of the games offered at WannaBet Casino can be played for real money, please note that you must Join and then make a deposit in the ”Cashier” in order to play for real money.
Q. Can I play for free?
All of the games at WannaBet can be played for free, for as long as you like. Please note that most games will require you to Join first, however you will not be required to make a deposit.
Q. How do I reload my free play chip balance?
You can reload your free play casino balance by selecting the "Playing For Fun Reset" button at the bottom left hand corner of each game.
Q. What type of casino games do you offer?
WannaBet Casino offers over 70 instant play games, with no download required. You can find all your favorite casino games including; Blackjack, Slots, Video Poker, Roulette, Sic Bo, Baccarat, Caribbean Stud Poker, Three Card Poker, War, Keno and a wide variety of other specialty games.
Q. Where can I find more information about your games and rules?
You can find out more information and rules for all games by going to the How To Play page and selecting the game of your choice.
Q. Can I review my game play history?
You can review your real money casino history at any time by selecting Casino History or by selecting the "History" button within each particular game.
Q. Do you offer comps to your players?
Yes we offer comps to all of our real money players. We offer players comps and bonuses based on their playing activity. WannaBet offers our valued customers special comps and programs every week, on Mondays.
Fairness / General
Q. How can I be sure the games are fair?
Wannabet uses a state of the art random number generator (RNG) ensuring that all games are fair and legitimate. A RNG ensures that a blackjack hand, poker hand, roulette wheel, or roll of the dice is completely arbitrary and generated by total chance for that specific event.
Q. Is your casino secure?
Yes. We use the very latest encryption and secure communication techniques to ensure the security of your account and personal information. We will never share your personal details with anyone. Please note that it is very important for you to choose a secure password when you join our casino, and to keep this information private.
Q. Do you have a Privacy Policy and Terms & Conditions that can be reviewed?
You can read our company information be selecting our Privacy Policy or Terms & Conditions.
Q. Is your casino Mac compatible?
Yes all of our casino games are Mac compatible, and do not require a download as they are instant play.
Q. Is online Casino betting legal?
Online betting is perfectly legal from the country we host from, however international law is very complex and we do not know the specific laws that may apply to where you live. We operate under strict compliance with all local laws and urge you to bet real money only if you are in compliance with your local laws.